Waiting Staff Resume Keywords for ATS

ATS systems for Waiting Staff roles prioritise food service experience, customer interaction terminology, and health & safety compliance keywords. Employers filter for specific service styles (fine dining, casual, banqueting), POS system familiarity, and evidence of upselling or customer satisfaction metrics.

ATS keywords for a Waiting Staff Resume

Use these as a checklist — include the ones that genuinely apply to you, matched to the wording of the job you are targeting.

Core skills

Table serviceFood and beverage serviceOrder takingMenu knowledgeUpsellingCash handlingFood hygieneSilver serviceWine serviceTray serviceBanqueting serviceAllergen awareness

Tools & software

EPOS systemsChip and PIN terminalsReservation systemsOpenTableLightspeedSquare POSTevalisResy

Soft skills

Customer serviceCommunication skillsTeamworkAttention to detailTime managementMultitaskingProblem-solving

Certifications & qualifications

Level 2 Food Safety and Hygiene CertificatePersonal Licence (Licensing Act 2003)Allergen Training CertificateFirst Aid at Work

How to get a Waiting Staff Resume past the ATS

  • Include specific service environments you've worked in (fine dining, gastro pub, hotel restaurant, banqueting) as these are common search filters
  • List EPOS or reservation systems by exact name rather than generic terms like 'till systems' to match technical requirements
  • Use both 'waiting staff' and 'waiter/waitress' or 'server' in your CV as different employers use different terminology
  • Mention covers served per shift or section size (e.g., '12-table section') to demonstrate capacity and experience level
  • Reference food hygiene certification with the exact level (Level 2) and awarding body if possible, as this is often a mandatory requirement
  • Include allergen knowledge explicitly, as this has become a critical compliance keyword since the 2014 EU Food Information Regulation

Before & after: Waiting Staff Resume bullets

Before: Served customers in a busy restaurant

After: Delivered table service to 80+ covers per shift in a fast-paced brasserie environment, maintaining 95% customer satisfaction scores

Before: Took orders and handled payments

After: Processed orders via Lightspeed EPOS system and handled cash/card transactions, achieving zero till discrepancies over 6-month period

Before: Helped increase sales by recommending dishes

After: Increased average spend per head by 18% through targeted upselling of wine pairings and premium menu items, applying detailed menu knowledge

Free Waiting Staff Resume template

Every keyword on this page, already in the section a parser expects to find it in. Fill in the bracketed fields and you have a Resume an ATS can read.

Waiting Staff Resume keywords — FAQ

What keywords should a Waiting Staff put on their Resume?

A Waiting Staff Resume should include core skills such as Table service, Food and beverage service, Order taking, Menu knowledge, Upselling, Cash handling, and name specific tools like EPOS systems, Chip and PIN terminals, Reservation systems, OpenTable, Lightspeed. Always match the exact terms used in the job description you are applying to.

How do I make my Waiting Staff Resume ATS-friendly?

Use a plain-text skills section, mirror the keywords from the job posting word-for-word, spell out acronyms once alongside their short form, and quantify your achievements. Include specific service environments you've worked in (fine dining, gastro pub, hotel restaurant, banqueting) as these are common search filters

What skills do employers look for in a Waiting Staff?

Beyond technical skills, employers screen for Customer service, Communication skills, Teamwork, Attention to detail. Relevant qualifications include Level 2 Food Safety and Hygiene Certificate, Personal Licence (Licensing Act 2003), Allergen Training Certificate.

Is your Waiting Staff Resume missing these keywords?

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